Terms & Conditions

Charges, Payment Terms, Additional Works, Cancellations

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Trade works covered

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Home, apartment and office - Repairs, maintenance, renovations, carpentry, doors, locks, painting, finishing, plastering, decking, skirting, architraves, fine finishing, cabinetry, craftsmanship.

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Materials charges

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Approval of an estimate or quotation that includes a materials provision assumes agreeing to the materials charges. 

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In these instances, Hive Pacific has factored the materials acquisition time and material costs into the estimate or quotations. Should you purchase your own materials to be used as part of a Hive Pacific quotation after you approve the quotation without notifying Hive Pacific prior to commencement of works, our quoted price including the materials charges will be payable. 

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Cancellations

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A cancellation fee of $95 may apply if 48 hours notice is not given in writing via email to: info@hiveinc.com.au. Notice is required if you are not able to be present (or have a suitable contact person present or access available) for the mutually agreed and pre-set scheduled time for Hive Pacific to commence works.  

 

Parking

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Hive Pacific will always seek to park for free however if we need to pay to do a job, these parking costs will be directly passed on to the client and will form part of the invoice for the works, listed as a separate item. Parking charges only include meter or street machine parking or parking houses such as Wilson Parking, Secure Parking etc.  

 

Payment Terms

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Hive Pacific services a broad scope of real estate, residential, and commercial cliental therefore payment terms may vary. Minimum terms are 2 days from invoice date. 

 

Hive Pacific will send payment reminders accordingly to clients in the lead up to the due date.  Failure to pay by the due date may attract a $95 overdue fee, which will be added onto the invoice total.

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We welcome debit and credit card payments and accept EFT transfers.

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Additional Works

 

Additional or extra works completed outside estimated or quoted items will be charged at Bee Handy standard hourly rates below:

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• $80 per hour - calculated in 15 minute intervals, exclusive of GST.

• This rate is for one (1) handyman only and excludes materials, tip fees and parking charges.

 

 

Hive Pacific Pty Ltd, Bee Handy and core companies - ABN 91659586080